Mercedes-Benz Cars Middle East

Temporary System Analyst (6-12 Months)

AE-Dubai
Vacancy ID
2017-1547
Company
Daimler Commercial Vehicles MENA
Category
Information Technology

Overview

Reporting to


Chief Information Officer


Main Objective

  • Responsible for the administrational support of Microsoft Dynamics AX within the company.
  • Coordination and alignment between business requirements and technical team scooping.
  • Manage and maintain the application documentations like BRD, DD, user manuals and incident management.
  • Conduct internal testing and coordination for user testing process and business acceptance.
  • Support within any internal IT projects and rollouts.
  • Extraction of data and reports for business analysis where needed.

Responsibilities

  • Installation and preparation of the application clients, with designated updates and fixes.
  • Provide 1st Level support to business application.
  • Maintain and update system workflows based on business demands and internal approval policies.
  • User administration, creation and role assignments.
  • Prepare and maintain action plans for issues, errors and incidents.
  • Conduct and lead business meetings for application change requests.
  • Aligning between business units and developers for scooping and implementations.
  • Post-live training, support and user manuals preparation.
  • Stabilization and enhancements of the application by eliminating none required changes or business processes.
  • Involvements and preparation of MS BI reporting tools & dashboards.
  • Document and update existing documentations for business requirements, design documents, user acceptance signoff, user manuals and incident management.
  • Support and involvements in IT rollouts from software upgrades to hotfixes and KB installations.
  • Manage and maintain application database and monitor scheduled backups.
  • Monitor existing running application integration.
  • Compliance to Daimler Integrity Code
  • Compliance to Daimler Policies and Guidelines (Local and Global where applicable)

 

Requirements

Attributes

  • Passion
  • Respect
  • Integrity
  • Discipline
  • Customer oriented
  • Strong interpersonal skills

Knowledge/Skill/Experience

  • Graduate in Information Technology or 4+ years’ experience in Information Technology.
  • 3+ years of experience in Microsoft Dynamics AX Finance & Supply Chain implementation (AX 2012), automotive industry experience will be beneficial.
  • Proven skills and experience with Microsoft Dynamics AX 2012 Finance & Supply Chain.
  • MS Dynamics AX2012 or D365 certifications.
  • Basic knowledge of MS SQL server.
  • Knowledge of MS BI and reporting tools will be beneficial.
  • Strong of analytical skill and problem solving and resolution documentation.
  • Outstanding communication and interpersonal skills.
  • Ability to manage multiple projects concurrently.

Start date

 

ASAP


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